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Cooters Cloud Hosting

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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up menu will open. It includes in-depth information about all the operations that you can carry out on the given page. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich collection of tutorial video clips describing how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, explore our extensive FAQ database, which contains questions asked by real customers and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of tech support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you open will be replied to in less than one hour (the average trouble ticket response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 196051

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com