Aside from having more resources, a good reason why you may get your own server and use it instead of a shared Internet hosting plan is that you'll be able to install and run a wide selection of software. With a shared account, you can use programs, which do not need root access and are not installed server-side, so in the event that you require certain software for your sites, you can't do the installation on a shared web server. This is not the case with a server of your own in which you could install anything you would like. The downside is that you may not have much experience and handling your own hosting server is more challenging that managing a shared web hosting account in which the service provider takes care of the majority of things. That's why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you may reap the benefits of it any time that you experience any problems with the administration of your hosting server.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server plans that we offer and you'll be able to add it either during the signup or anytime later using your billing Control Panel. It includes 60 minutes of custom work on your server, so our admins can assist you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed in case it doesn't work, so you will not need to waste time to determine what is wrong because they can aid you in a very quick and skilled way. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective if you are unable to do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the dedicated servers which we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your web server is ready, you may order the upgrade during the hosting server signup procedure, or if you need something to be performed afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our admins on your server, so in case you face any issues to install a third-party software or some program gives errors and doesn't work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is perfect if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.