Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high–quality support prompt is our high priority, so we support each cloud hosting plan with a one hour ticket answer warranty. After you post a ticket or send us an email, our user customer assistance team will try their best to provide the most satisfactory answer to your case and to provide you with guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any problem you possibly have involving Cooters Cloud Hosting’s offerings. Now we have professionals present most of the time to present solutions when needed. You may use the ticket system or drop an e–mail at any time, alternatively you can pick–up the telephone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Cooters Cloud Hosting’s Control Panel delivers a detailed know–how base which is included in all parts. In each part, you will find a Help press button that will load for you a variety of step–by–step courses on how to apply a selected feature or perform a specific action. Also, we have prepared information video clips so you can get a better idea of the Control Panel’s interface.